Refund policy
Refund Eligibility
Our refund policy lasts 3 days from the date of purchase. If three days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
Please Note: Due to the digital nature of our products, if you have downloaded any files during your VIP access period, you are not eligible for a refund.
How to Request a Refund
To request a refund within the eligible period, please provide:
- Your order number
- The email address used for purchase
- Reason for refund request
Send your request to our support team for review. Refunds are processed within 5-10 business days.
Contact Us
For refund requests, membership questions, or technical support:
Email: [email protected]
Response Time: We typically respond within 24 hours on business days.